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Terms & Conditions

1. Membership Term
All home maintenance memberships require a minimum 30-day commitment. After the initial 30-day period, memberships may be canceled with written notice in accordance with our cancellation policy.

2. Cancellation Policy
Customers may cancel or reschedule any scheduled service with no fee if at least 48 hours’ notice is provided. Cancellations made less than 48 hours before the scheduled service may be subject to a cancellation fee.

3. Service Agreement Requirement
A signed and dated Service Contract is required before any work begins. This contract outlines the scope of services, pricing, and schedule. Work will not proceed without a completed agreement on file.

4. Completion Documentation
Photos will be taken of all completed work for quality assurance and customer records. These will be shared with the customer as part of the service follow-up and may be used internally for training and documentation.

5. Payment Terms
Payment terms and due dates will be outlined in the signed Service Contract. Failure to adhere to the payment terms may result in suspension of services until the account is current.

6. Service Area
WE GOT YOU proudly services the entire DFW metroplex. Services requested outside this area may be subject to availability and additional fees.

7. Liability
WE GOT YOU is not liable for pre-existing damage or issues not caused by our team. Any concerns about work performed must be reported within 7 days of service for review.

By signing up for our Home Maintenance Membership, you agree to the above terms and conditions. These terms are subject to change with written notice.

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